Cooling-off period and return

Cooling-off period and return

It may occur that a part of the)order and wish to return. Whatever the reason is, you have the right to cancel your order up to 14 days after receipt without giving a reason to cancel the order. So, You will want to make use of your right of withdrawal.

You have cancelled it again in 14 days for your order to (partially) the return to us. As soon as the returned items are in good condition when received, we will credit the amount you paid for the returned product. The shipping costs for the return of for its own account (charges depending on your carrier).

If you make use of your right of withdrawal, the product with all delivered accessories and – if reasonably possible – in its original condition and packaging to the entrepreneur, to be returned. In order to make use of this right, you can get in touch with us on We will follow the due amount within 14 days of the receipt of your return, refund, provided the product is in good condition.

If the product is damaged, or the packaging is damaged any more than is necessary, in order to try the product, then we can write-down of the product, you can pass it on. Please treat the product with care and make sure that it does not have a return is well packaged.

Product exchanges?

Do you want to make your product for replacement? This is not a problem at all. You are able to do this, please contact . However, it bears the costs for the return shipment of the product.

I've had an incorrect shipping address is passed!

Enter an incorrect shipping address passed to it? Please let us know as soon as possible to contact us at any time. We will try to have the order to you to change it.